STORE POLICY

Coupons:
We cannot retroactively refund or apply coupon codes to past purchases if code is not entered at checkout by the customer.

 

Returns:
All of our products on our website are made to order so we do not accept returns unless something is wrong with the item. If you want to get a correct size for clothing please send us measurements of your child so we get size correct. Customers are responsible for return .

 

To return your product, you should mail your product to:
3255 Sol Loop ,
Apt4207
Land o lakes, FL 34638,United States

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Child Safety:
Do not allow your child to sleep with items including bows, purses, or toys due to possible choking hazards. Our leather accessories are not intended to be chewed or sucked on as many little ones tend to do. Please be cautious and monitor your child if they are using our accessories that contain small parts or a sling or any long material. Please ensure that all accessories are safe to play with before giving to children.

 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at karen@simplykarendesigns.com

send your item to:
3255 Sol Loop
#4207
Land O Lakes,FL 34638 United States

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Thank you so much for supporting Simply Karen Designs!